Case Study: PUDO Inc. accelerates package pickup and returns with Dynamsoft Barcode Reader

PUDO Inc cuts returns processing costs by 60% with Dynamsoft

PUDO Inc., North America's largest independent parcel pick-up and drop-off network, faced challenges with their original system that used a native mobile app and Bluetooth scanners. They experienced issues with connectivity, scanning speed, and accuracy, which was especially problematic given the often damaged or poorly printed shipping labels and the varying lighting conditions in retail environments. To improve their last-mile delivery and returns process, they turned to Dynamsoft and implemented the Dynamsoft Barcode Reader, JS Edition.

Using Dynamsoft Barcode Reader enabled PUDO's staff to scan barcodes directly on their mobile devices with a simple click, drastically accelerating package processing. The solution provided consistent and accurate scans even on damaged labels and under difficult lighting. This high accuracy eliminated manual adjustments and saved valuable time. As a result, Dynamsoft helped PUDO make the process considerably faster for shoppers and reduced the cost of processing returns by 60% for merchants.

PUDO Inc