Case Study: Geotab achieves faster, more accurate fleet installs with Dynamsoft Barcode Reader

Frictionless Installs for Connected Transportation at Geotab

Geotab, a world leader in connected transportation solutions, faced a challenge during the installation of its telematics devices. Their installers needed to reliably capture device serial numbers and VINs, but their previous open-source barcode scanner lacked the required accuracy for damaged labels, forcing time-consuming manual entry. They required a secure, lightweight, and highly accurate barcode reading solution to streamline this process.

Dynamsoft implemented its Barcode Reader JavaScript SDK, which outperformed other solutions in evaluation by successfully scanning all barcodes. The solution provided the necessary high accuracy for damaged labels, kept data secure on the device, and offered a customizable interface. As a result, Geotab dramatically increased its installation checks from 200 to 2,000 per day and now processes 30,000 installs monthly, enabling faster and more accurate customer onboarding.

Geotab

Elena Reziapova

Senior Field Services Manager