Case Study: Intellicheck cuts mobile ID verification time with Dynamsoft capture SDKs

Enabling Effortless Mobile ID Scanning for Intellicheck Customers

Intellicheck, a leader in on-demand digital identity validation, required a solution to enable effortless mobile ID scanning for their customers' online account opening and recovery processes. Their challenge was to develop a friction-free experience that could quickly and accurately capture ID card images and read barcodes from a wide variety of mobile phones, even in difficult lighting conditions that often cause users to abandon the process.

By implementing Dynamsoft's Barcode Reader and Document Normalizer SDKs, Intellicheck created an automated and highly accurate capture solution. Dynamsoft's technology instantly located ID card borders, corrected perspective, and read barcodes with exceptional speed. This Dynamsoft solution reduced the ID verification process time from five minutes to 2.5 minutes, drastically improved completion rates, and now supports roughly 5,000 user validations per day with far fewer support calls.

Intellicheck

Jonathan Robins

Chief Technology Officer