Case Study: LiveImmigration speeds up immigration document scanning with Dynamsoft Dynamic Web TWAIN

Dynamic Web TWAIN Speeds Up Documentation Workflow for Immigration

LiveImmigration, an online system for U.S. immigration cases operated by the Law Offices of Thomas Williams PLC, faced significant challenges with its document workflow. Their clients found the process of scanning documents to a local drive and then uploading them to be time-consuming and inconvenient. A major hurdle was that users with flatbed scanners could only create single-page PDFs, which staff then had to manually merge, or they had to rely on low-quality faxes. To overcome this, they turned to vendor Dynamsoft and its Dynamic Web TWAIN product.

By integrating Dynamsoft's scanning solution, LiveImmigration enabled users to scan documents directly into the secure web application from their browser. Crucially, the software allowed multiple pages from a flatbed scanner to be compiled into a single PDF file automatically. The integration was reported to be extremely easy and reliable. The result was a vastly more efficient process; Dynamsoft's technology provided faster scanning speeds and eliminated the manual work of merging files, leading to high user satisfaction and a superior service offering for their clients.

LiveImmigration