Case Study: Hospice Tools improves hospice care coordination with Dynamologic’s custom CRM

Hospice Tools cuts patient intake time by 33% with Dynamologic

Hospice Tools, a tech-forward healthcare organization, required a highly specialized CRM solution to manage sensitive patient workflows, referral tracking, and care coordination. Their challenge was to find a system that was both intuitive for non-technical care staff and scalable across multiple offices, all while maintaining a security-first architecture. They partnered with the vendor Dynamologic to develop this custom patient-centric CRM software.

Dynamologic designed and built a comprehensive CRM featuring dynamic patient management, referral tracking, and a CRR scheduling system with conflict detection. The solution included multi-office access and an intuitive UI for faster staff onboarding. The results were significant, including a 33% reduction in patient intake time, a 65% decrease in admin workload for resource assignment, and a 22% improvement in CRR follow-up rates. Dynamologic delivered a secure, scalable platform that achieved 100% digital logging of patient interactions with zero access breaches.

Hospice Tools