Case Study: TricorBraun Flex (TricorBraun) achieves 50% year-over-year eCommerce growth with Dynamicweb

TricorBraun - Customer Case Study

TricorBraun Flex (part of TricorBraun), a supplier of stock flexible packaging serving 5,000+ customers in 50+ countries, faced an eCommerce platform built from a patchwork of internal systems that required excessive manual data entry and couldn’t scale. They needed a scalable eCommerce solution that would integrate cleanly with their customized Microsoft Dynamics NAV back end, reduce order “touches,” and support growth—so they evaluated vendors and selected Dynamicweb.

Dynamicweb delivered a rapid-deployment eCommerce platform with strong NAV integration, enabling better self-serve options and reducing reliance on inside sales and customer service. As a result of Dynamicweb’s implementation, TricorBraun Flex achieved 50% year-over-year growth since go-live, a 28% annual increase in order volumes, and a 20% annual increase in average order value.

TricorBraun

Mike Mead

Digital and eCommerce Manager