Case Study: Bomedys achieves greater efficiency and self-service with DynamicWeb

From an outdated system to a flexible infrastructure

Bomedys, a Benelux-based distributor of pharmaceutical and medical products, faced the challenge of modernizing its outdated, unsupported IT infrastructure. Their goal was to integrate their CRM, ERP, eCommerce, and PIM systems into a flexible and scalable solution to support future growth, all with minimal need for extensive customization. They selected DynamicWeb for its platform, particularly due to its standard integration with Microsoft Dynamics 365.

DynamicWeb implemented an integrated eCommerce and PIM solution that automated Bomedys' product information management and provided a new B2B customer portal. This resulted in significant efficiency gains, including saving up to two days per month on administrative tasks and a notable reduction in customer inquiries. The integration with payment processor Multisafepay also led to substantial cost savings on large transactions. The collaboration with DynamicWeb successfully provided Bomedys with a future-proof and scalable IT architecture.

Bomedys

Kristof Vandenweghe

Managing Director