Case Study: DCC Energi achieves 24/7 online ordering and streamlined ERP integration with Dynamicweb

DCC Energi - Customer Case Study

DCC Energi, a Danish energy supplier serving about 60,000 customers with heating oil, fuel, gas and other products, needed a motivating corporate website and a user-friendly B2C webshop tightly integrated with their Nordcap ERP. They required advanced self‑service features (price calculations, multiple delivery addresses and oil tanks, order history, PDF receipts, selectable delivery dates), strict delivery‑address validation, quantity mismatch checks, responsive design and a reduction in phone orders. Dynamicweb (with partner Norriq) was engaged to deliver the ecommerce and CMS solution.

Dynamicweb implemented a fast, responsive site using Razor templates, minified SASS, a one‑page checkout with instant validations and a custom NORRIQ Live Web Integration to Nordcap, plus bespoke modules for price lists, addresses, oil tanks and orders and flexible content items and color controls. The result is a motivating, visually consistent webshop with an intuitive backend for marketing, 24/7 online ordering and payments, customer access to billing/order history and “touchless” ERP integration that cut manual processes and saved resources while improving the customer experience.

DCC Energi

Henrik Ottosen

Markering Manager