Case Study: Cinas achieves automated B2B order processing with Dynamicweb

Cinas automates 3 B2B webshops with Dynamicweb, reducing order errors

The customer Cinas, along with two sister companies, faced the challenge of managing disparate B2B webshops and manual order processes across their group. They needed a unified eCommerce solution to integrate their three websites and customer portals with their single Microsoft Dynamics NAV ERP system, aiming to automate orders and reduce time-consuming manual work. They turned to the vendor DynamicWeb for an integrated CMS and eCommerce platform to address these needs.

DynamicWeb implemented a solution that seamlessly integrated the three companies' webshops and a B2B customer portal with Dynamics NAV, enabling automated order processing and price segmentation based on customer agreements. The results included a significant reduction in manual order handling via phone and email, a greatly decreased risk of errors, and freed-up employee resources, as orders now flow automatically from the webstore directly into the ERP system.

Cinas