Case Study: Interspiro streamlines B2B ordering with Dynamicweb

B2B e-commerce solution with CMS, PIM, customer portal and integration with Navision

Interspiro, a producer of advanced respiratory protection equipment, faced a challenge when its old CMS failed. The company needed a new integrated e-commerce solution that would connect with its Navision system without compromising its strong brand identity. They also required a platform capable of handling their complex products, numerous variants, and intricate pricing structures. Interspiro selected DynamicWeb's solution for its robust e-commerce, CMS, and PIM capabilities and its proven experience with Navision integrations.

DynamicWeb implemented a solution that included a customer portal and deep integration with Navision. This allowed Interspiro's shift-working customers, like firefighters, to order parts anytime and track their deliveries, while the automated system freed up employees from manual order processing. The result was that every customer who shopped online once became a repeat user, customer satisfaction increased due to newfound flexibility, and employees were able to focus on creating more value. DynamicWeb's platform successfully met Interspiro's high technical demands and supported their digital service goals.

Interspiro

Mikael Andersen

Product Information Management