Case Study: Bon-Ton achieves reliable DNS and email delivery with Dyn

A Dyn Case Study

Preview of the Bon-Ton Case Study

The Bon-Ton Stores Knew It Was Time To Find An Expert Focused On Internet Performance

The Bon-Ton Stores, a brick-and-click retailer, was experiencing costly outages and reliability issues with its previous DNS provider, including a significant six-hour outage that impacted online sales and its reputation. These problems extended to email delivery, where SMTP issues delayed critical customer notifications. To resolve these challenges with their internet performance, Bon-Ton turned to the vendor Dyn for its Managed DNS and Email Delivery services.

By implementing Dyn's solutions, Bon-Ton achieved zero service interruptions and eliminated its SMTP issues. The migration of approximately seventy-five domains was completed within a single day. Dyn provided a highly reliable service and the customization options that Bon-Ton's technical team required, ensuring a seamless and dependable online experience for their customers.


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Bon-Ton

Michael Douds

Divisional Vice President, Technical and Web Services


Dyn

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