Case Study: UPS i-Parcel achieves faster, more reliable global e-commerce traffic management with Dyn

Dyn Relieves the Burden of Slow Internet Performance Management

UPS i-parcel, a cross-border e-commerce technology and logistics company, faced the challenge of managing unpredictable global web traffic and ensuring fast, secure performance for international shoppers across multiple cloud service providers. To achieve rapid international scale, they required an agile solution for optimal traffic routing. The vendor, Dyn, provided its Traffic Management service to address this challenge.

Dyn's Traffic Management solution put UPS i-parcel in control, allowing them to optimize the availability, speed, and security of their web properties by intelligently routing traffic to the best available resource. As a result, the company could quickly switch content delivery network providers when performance issues were detected via Dyn's Internet Intelligence dashboard. This ensured consistent performance, which was critical for maintaining customer trust and generating revenue, while also providing infrastructure operational cost efficiencies.

UPS i-Parcel

Yursil Kidwai

VP of Technology