Case Study: Basecamp achieves always-on availability during outages with Dyn Managed DNS

Avoiding Downtime When Disaster Strikes

Basecamp, the Chicago-based project management company, needed to stay online around the clock because web presence is critical to its business. After an internal server outage took its sites down for more than three hours, Basecamp turned to Dyn Managed DNS to ensure it could still communicate with customers during future disruptions.

Dyn implemented Managed DNS using its API, allowing Basecamp to automate traffic redirection in emergencies and handle routine DNS changes through the web portal. The switch gave Basecamp greater reliability, freed up internal resources, and provided reporting tools and global DNS coverage to help keep its services available even during outages.

Basecamp

Mark Imbriaco

Basecamp Systems Engineer