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Case Study: Ministry of Justice improves probation rehabilitation services with dxw
A dxw Case Study
Ministry of Justice launches refer and monitor service in 1 day with dxw
The Ministry of Justice needed to transform its digital probation services to improve the rehabilitation of people in its care and reduce reoffending. To meet this challenge, the ministry engaged dxw to develop a new digital service that would help staff better manage intervention programmes.
dxw created the Refer and Monitor service, a national platform that streamlined the process of finding suitable rehabilitation programmes and administering referrals. This solution significantly reduced the time staff spent on administrative tasks and improved the quality and availability of critical data for decision-making. The dxw team delivered the service under a tight deadline, establishing a solid foundation for the Ministry of Justice to build upon and ultimately freeing up probation practitioners to focus on higher-value work.
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