dxw
40 Case Studies
Case Study: Mind launches a safe mental health community with dxw
A dxw Case Study
MIND launches Side by Side in 4 months with dxw
The customer, MIND, a mental health charity, needed to launch and support its new online community platform, Side by Side, to replace its previous service. The vendor, dxw, was brought on to take the platform from private beta to a live public launch and to provide ongoing iterative development.
dxw worked in partnership with MIND to navigate the challenges of a custom-built platform and prioritize fixes for launch. The solution was successfully implemented, resulting in a live service that saw significant adoption, with 18.4k accounts and 1.4m comments and messages within six months of launch. dxw continues to support and develop new features for the platform.
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