DX1
10 Case Studies
A DX1 Case Study
All Out Cycles, a family‑owned, multi‑brand dealership in Chesapeake, VA, was doubling its showroom and service space while running lean with an eight‑person staff. The dealership struggled with inefficiencies from using five different systems—duplicate data entry for leads and quotes, cumbersome email marketing workflows, and limited online inventory—so they switched to DX1’s complete business management platform to consolidate systems and gain operational efficiency.
DX1 implemented a single integrated platform that combines accounting, lead management, website, and email marketing, removing the need to re‑enter customer data and eliminating separate servers and third‑party tools. As a result, Sales Manager Kevin Pankow saves hours each week, GM David Hansin saves about 30 minutes per email campaign, and All Out’s online inventory grew 300% with units automatically removed when sold—driving better customer experience and more leads. While the monthly bill shifted from $1,041 to $1,140 (a $99 increase), DX1 reduced system complexity by including website, lead manager, and email marketing and eliminated server maintenance.
David Hansin
Owner/General Manager