Case Study: Relay Delivery achieves 100% automated courier payouts and $1,200/month savings with Dwolla

Relay Restaurant Delivery Platform Integrates API for Payouts

Relay Delivery, an online restaurant management and fulfillment platform, struggled with paper-based courier onboarding and manual weekly payouts that created scalability and productivity bottlenecks. To replace time-consuming processes and high per-transaction fees, Relay turned to Dwolla and its RESTful Send API for ACH payouts and onboarding automation.

Dwolla’s API was integrated in two weeks by a single developer, enabling automated ACH disbursements and streamlined signup flows. The Dwolla solution eliminated manual payout processing (100% reduction), saved about $1,200 per month (roughly eight hours of work weekly), and improved courier onboarding—boosting registration completion by 30% and cutting individual onboarding time by 50%—while providing predictable, flat monthly pricing.

Relay Delivery

Zach Ivester

Integrations Architect