Case Study: Volunteering WA improves volunteer access and website usability with Dux Digital

Volunteering WA serves 1.5 million volunteers with Dux Digital

Volunteering WA, the peak body for volunteering in Western Australia, needed a new website to better serve its two distinct user groups—volunteers and the sector—and to overcome challenges with an outdated, text-heavy site that was difficult to update. They partnered with the web and digital agency Dux Digital to build a new WordPress website that could solve immediate problems while being built for future evolution.

Dux Digital implemented a solution focused on logical navigation, accessibility, and flexible content blocks, making it easier for Volunteering WA to publish content and for users to find information. The results included improved SEO, quicker content updates, and an effective site search. The new website helped both volunteers and managers navigate the site more easily, and the project inadvertently helped Volunteering WA identify gaps in its services. The vendor, Dux Digital, delivered a modernized site that provided a cleaner path to volunteering.

Volunteering WA