Case Study: Doctolib drives company-wide AI adoption with Dust

Why Doctolib made company-wide Enterprise AI a 'national cause'

Doctolib, a major healthcare company with over 3,000 employees, was struggling with a company-wide artificial intelligence adoption that extended beyond simple pilot programs. To compete in the evolving market and attract top talent, their leadership team sought a strategic cultural transformation and partnered with the vendor Dust to implement its enterprise AI platform.

The solution from Dust was rolled out universally to all employees, treating AI adoption as a fundamental cultural shift. This approach, combined with Dust's no-code agent builder that enabled collaborative sharing across teams, led to a 70% weekly active usage rate and a significant cultural change within six months. Dust's platform helped build widespread AI literacy, with 20% of employees creating their own agents, leading to smoother access to information and more creative, builder-oriented teams.

Doctolib

Alex Kaluzny

Chief Technology Officer