Case Study: Paddle achieves 91% company-wide AI adoption with Dust

Paddle achieves 91% company-wide AI adoption with Dust

Paddle, a B2B SaaS and financial services company, faced a challenge with fragmented AI adoption. Every department was independently using different AI tools, leading to a lack of a centralized strategy. To consolidate this effort, they partnered with Dust to implement its unified agent platform.

By implementing Dust's platform, Paddle consolidated its AI strategy and achieved remarkable results. Within six months, they had 342 active users, with 114 employees building over 470 custom agents. This led to a 91% company-wide adoption rate, where employees relied on AI for high-value work rather than as a novelty.

Paddle