Case Study: Doctolib scales secure enterprise AI across 3,000 employees with Dust

Inside Doctolib’s Enterprise AI Security Playbook

Doctolib, a healthcare company with over 3,000 employees, faced the challenge of safely deploying AI tools while maintaining strict security compliance in a regulated industry. Their Chief Information Security Officer, Cédric Voisin, needed to balance AI innovation with sophisticated governance to prevent risks like data leakage, all while consolidating numerous departmental AI tools to control costs and complexity.

The vendor, Dust, provided an EU-hosted AI platform with advanced security features tailored for enterprise needs. The solution included Space-level permissions to safely manage complex AI workflows like agent chaining and provided a centralized, secure framework. This allowed Doctolib to successfully scale AI across the entire company, eliminating legacy systems and enabling a secure culture shift towards AI adoption without compromising healthcare compliance standards.

Doctolib

Cédric Voisin

Chief Information Security Officer