Case Study: McKesson achieves stronger continuous improvement and operational efficiency with dss+ Consulting

McKesson boosts warehouse productivity by $2.2M with dss+

McKesson, a global healthcare supply chain company, faced a challenge within its Canadian division to strengthen its management team's skills and better engage employees in continuous improvement processes. To address this, they partnered with the vendor dss+ for consulting services.

dss+ implemented a solution that included on-site training, coaching, and the implementation of active supervision tours and daily KPI reviews. This initiative resulted in a significant measurable impact, including a 6.1:1 ROI, a $2.2 million warehouse productivity improvement, and 10% efficiency gains in labor cost per line. The vendor dss+ also helped McKesson achieve strategic results like improved employee involvement and increased communication efficiency.

McKesson