Case Study: Softwire locks down data and enables frictionless two-factor authentication with Duo Security

Softwire - Customer Case Study

Softwire, a UK bespoke software and consultancy serving clients such as BBC, Lonely Planet, McAfee, Verizon and Microsoft, needed to adopt two-factor authentication to meet client security requirements without frustrating employees. After finding hardware tokens too expensive and “old-school,” they sought a simple, accessible MFA that supported smartphones, SMS and landlines and included a “remember this device” option.

They implemented Duo Security’s cloud-based solution—Duo Mobile with Duo Push plus SMS, voice and token options—providing one-click push authentication and easy device remembering. The trial and deployment were straightforward, reduced admin overhead, included SMS allowances, and delivered unobtrusive, cost-effective MFA that secured data and satisfied client demands.

Softwire

Phil Marsden

Owner, Softwire