Case Study: Punter Southall Group achieves rapid, hassle-free cloud multi-factor authentication rollout with Duo Security

Punter Southall Group - Customer Case Study

Punter Southall Group, a London‑headquartered pensions and actuarial firm of 850 employees, needed to strengthen remote access security for a highly mobile workforce spread across eleven locations. The Group wanted a cloud‑hosted, RADIUS‑compatible two‑factor authentication solution with broad API support and multiple authentication methods to protect VPN access and meet regulatory and ISO 27001 governance requirements while offloading maintenance from IT.

They selected Duo for its flexibility and ease of use; the evaluation-to-implementation cycle took under three months and the rollout was completed in one week. Users self‑enrolled across smartphones, tablets, PCs and Macs, support has been hassle‑free, costs and hardware token management were reduced, and the solution achieved universal acceptance across staff and management while enhancing the company’s security posture.

Punter Southall Group

Richard Gough

Group IT Operations and Security Manager