Case Study: Novia achieves early RDR readiness and regulatory foresight with Dunstan Thomas

Novia sees Dunstan Thomas as an essential early warning system helping it stay ahead of regulatory changes

Novia Financial plc is an independent UK wealth management platform offering access to over 5,800 assets and a transparent “full wrap” service for advisers and clients. Facing a changing regulatory landscape—most pressingly readiness for the Retail Distribution Review (RDR)—Novia needed fully compliant illustrations and a way to monitor and implement regulatory changes. From day one it engaged Dunstan Thomas, using their Imago Front Office illustrations toolset and strategic consultancy as an early warning system for regulatory requirements.

Dunstan Thomas worked with Novia’s RDR team to produce tailored proposals, implement specific wording changes and use its Configurator Tool to update illustrations automatically. As a result Novia went live with RDR-ready illustrations in the first week of October—three months ahead of the 31 December deadline—gaining the ability to self-configure further regulatory clarifications, improve charge transparency (including unbundling), and avoid costly administrative issues faced by some competitors. Dunstan Thomas’s proactive guidance and tools delivered measurable time-to-compliance and operational resilience for Novia.

Novia

Bill Vasiliseff

CEO and Founder