Case Study: InfoCloud achieves 60% more successful opportunities and 30% lower operational costs with Dundas BI

How InfoCloud Maximized Business Growth Potential While Reducing Operational Costs

InfoCloud, founded in 2012 and a Value Added Reseller of Dundas, is a regional IT solutions provider serving telecom, government, software and other sectors across the Middle East. Their customers demanded a flexible, enterprise-capable Business Intelligence solution with low total cost of ownership and the ability to create fully customizable dashboards without restrictions — a gap InfoCloud identified as a major barrier to operational excellence.

InfoCloud partnered with Dundas BI to embed a drag-and-drop, self-service analytics platform into customer systems and their internal HR portal, enabling rapid custom dashboard creation and better process visibility. The partnership delivered a rapid ROI: a 60% increase in successful opportunities over two years, a dedicated pre-sales pipeline filled with Dundas BI leads, a 30% reduction in operational costs after HR integration, improved tracking of staffing and expenses, and in-house dashboards now used to prioritize opportunities in weekly meetings.

InfoCloud

Mohammad Qasim

Professional Services Manager