Case Study: Evergreen Health cuts reporting time and embraces a data-driven culture with Dundas

How Evergreen Health Embraced A Data-Driven Culture And Substantially Reduced Time Spent Reporting

Evergreen Health is a comprehensive nonprofit healthcare provider in Western New York that began in 1983 to address the HIV/AIDS crisis and today delivers medical, behavioral and supportive services—particularly for underserved and LGBTQ patients. Despite building a data warehouse, the organization relied on manual, Excel-based reporting that consumed staff time, hampered productivity, and prevented data from being embedded into everyday decisions across departments.

Evergreen implemented Dundas BI to create a branded, self-service analytics environment with flexible data connectivity, writeback capabilities and pixel-perfect dashboards. The change eliminated most manual reporting (executives who once spent up to two weeks on Excel analyses now have real-time access), consolidated 12 recurring reports into a single dashboard, increased productivity, unlocked granular population insights for better care and strengthened payer and funder relationships.

Evergreen Health

Jesse Gasbarro

Vice President & CFO