Case Study: BH Management Services achieves a 71% increase in apartment unit growth with Dundas BI

How BH Management Achieved a Colossal 71% Increase in Apartment Unit Growth

BH Management Services is one of the ten largest multi‑family property management firms in the U.S., operating nearly 300 communities and roughly 90,000 apartment units across four divisions. Faced with abundant, disparate data and a need for year‑over‑year financial and operational comparisons, the company required a highly customizable, scalable BI platform that could be governed across 2,200+ users and clients and tailored to enterprise design and workflow requirements.

BH built a dedicated BI team and chose Dundas BI to create a white‑labeled platform, BH Fusion, with custom visuals, interactive navigation, map analytics, row‑level security, and What‑If and administrative dashboards. The solution enabled granular drill‑downs, property scoring, smarter marketing allocation, and empowered Community Managers and investors with real‑time insights — outcomes that helped BH close multimillion‑dollar deals, better target investors, and achieve a 71% increase in apartment unit growth from 2014–2019.

BH Management Services

Mike Stephenson

Director of Business Intelligence System