Case Study: Choice Logistics achieves real-time client visibility and faster insights with Dundas Dashboards

Choice Logistics - Customer Case Study

Choice Logistics, a global leader in mission‑critical service‑parts logistics, needed a way to move beyond static Excel reports and inconsistent metrics to deliver real‑time, transparent insights to executives, account managers and clients. Management wanted a single data presentation layer to standardize KPIs, improve efficiency and give customers more control and visibility into their spend and delivery performance.

Choice selected Dundas Dashboard, used a 45‑day trial, and worked with Dundas Professional Services for training, design and implementation. The team rolled out executive dashboards and client‑facing spend and performance dashboards that standardized reporting, accelerated adoption, automated manual report production and shifted analysts’ work from 80% reporting to 80% analysis — delivering faster insights, cost and time savings, and positive client feedback.

Choice Logistics

Robert Bacchi

SVP of Information Systems