Case Study: SeQura achieves 16.3x faster KYB reviews with Duna

SeQura makes KYB review 16.3x faster with Duna

SeQura, a Buy Now, Pay Later platform, faced significant challenges with its manual and inefficient Know Your Business (KYB) onboarding process, which was stalling its growth. Their previous system required multiple tools and manual checks, leading to slow reviews and a high rate of merchant drop-offs. To address this, they implemented the Duna platform.

Using Duna’s AI-native compliance infrastructure, SeQura automated its KYB reviews with a policy engine that pre-fills data and tailors requirements. This solution slashed the average analyst review time from 4 hours to 14.9 minutes, a 16.3x improvement, and increased the first-time right completion rate for merchants from 50% to 88%. Duna enabled SeQura to efficiently reboard 1,700 existing merchants and allowed its analysts to focus on complex, judgment-based cases rather than manual data gathering.

SeQura