Case Study: a global payment processing provider cuts reporting time in half with Dufrain's data warehouse optimisation and Power BI automation

a global payment processing provider cuts report time in half with Dufrain

The client, a global payment processing provider, engaged data consultancy Dufrain to address major inefficiencies in its on-premise data warehouse. The organically grown system suffered from a lack of documentation and knowledge gaps, which led to severe reporting delays of over 20 hours for some reports. The provider also sought to modernize its manual reporting process to free up its data team for more valuable analytical work.

Dufrain launched a two-part solution involving data warehouse optimization and a reporting suite redesign using Power BI. Their work included optimizing stored procedures, streamlining SSIS packages, and developing automated Power BI dashboards. As a result, Dufrain reduced overall reporting time by half, with some processes cut by up to seven hours. This automation drastically reduced manual effort and successfully reallocated the client's team resources to higher-value analytics tasks.