Case Study: Coast Hotels achieves 10.3% RGI lift and higher RevPAR with Duetto

Efficient Yielding Strategies Drive Big Gains for Coast Hotels

Coast Hotels, an independent boutique owner-operator in the Pacific Northwest, faced rapidly shifting demand and new supply in markets like Seattle, Bellevue and Portland that were putting downward pressure on rates. To capture their fair share and stop spending hours manually compiling data and changing rates, Coast selected Duetto and implemented its GameChanger Open Pricing platform and ScoreBoard business intelligence tool, seeking a culturally aligned partner to build a custom strategy.

Duetto’s solution automated forecasting and pricing recommendations, streamlining yield meetings and enabling revenue teams to trust the system—letting competitors sell out first and then capturing higher last‑minute rates. The impact across Coast’s five hotels was measurable: Jan–July 2018 vs. Jan–July 2017 saw Occupancy +4.2%, ADR +1.5%, RevPAR +5.7% and an RGI lift of 10.3% (nearly 10%) after installing Duetto.

Coast Hotels