Case Study: West Bend achieves cloud transformation and faster innovation with Duck Creek Technologies

West Bend - Customer Case Study

West Bend partnered with Duck Creek Technologies to move away from time‑consuming on‑premises core systems and take advantage of SaaS efficiencies. Facing regular upgrade projects, heavy systems maintenance, and the need to weigh product launches against supporting legacy software, West Bend sought a cloud transition with no business interruption and to free up IT resources for innovation.

Duck Creek Technologies implemented its OnDemand SaaS core solution to migrate West Bend to the cloud with minimal disruption. As a result, West Bend can react in real time to market demands, IT staff are now focused on building modern customer experiences, and lower operating costs have freed budget and capacity to pursue new initiatives.

West Bend

Murali Natarajan

SVP & CIO