Case Study: Utica National Insurance Group boosts data agility and business intelligence with Duck Creek Technologies

Utica National Insurance Group boosts data agility with Duck Creek and 1,200-employee scale

Utica National Insurance Group faced challenges with its legacy data architectures, which were too slow and inflexible to meet modern market needs. The systems were unable to deliver the detailed data required for performance monitoring, and processes for adding new data elements were time-consuming and expensive. To overcome this, Utica partnered with Duck Creek Technologies to modernize its data operations.

Duck Creek implemented its cloud-based solutions, including Duck Creek Insights, to provide a modernized data architecture. This solution enabled Utica to use data as a strategic, real-time asset, leading to faster adaptation of core applications and the introduction of AI and advanced analytics. The results for Utica National included enhanced business intelligence for improved decision-making, more effective claims management, and a significant increase in speed to market and organizational agility.

Utica National Insurance Group