Case Study: Starstone Insurance achieves instant quoting and cuts quote-to-bind from 25 days to 5 minutes with Duck Creek Technologies

StarStone Offers Instant Quotes on Complex Policies, Delivers Dramatically Reduced Bind to Issue Times

Starstone Insurance (part of the Enstar Group) needed to streamline a slow, largely manual quoting process for small but complex risks spread across multiple markets. Facing quote-to-bind times of up to 25 days and a tight four-month project window, Starstone engaged Duck Creek Technologies to accelerate quoting, reduce operational steps, and enable rapid deployment of product and pricing changes.

Duck Creek Technologies delivered an online brochure and a 100% submit-to-bind portal that provides instant quotes and lets brokers focus only on accounts likely to bind. The solution cut quote-to-bind-to-issue times from as much as 25 days to as little as five minutes, reduced binding steps from six to one, and contributed to loss ratios 20% lower than Starstone’s initial expectations by enabling faster production deployments.

Starstone Insurance

Kardiner Cadet

Senior Vice President, Head of Ecommerce