Case Study: Starstone Insurance achieves faster broker onboarding and automated compliance with Duck Creek Technologies

Starstone Insurance - Customer Case Study

Starstone Insurance faced slow, error-prone broker onboarding and compliance processes—managing producer data in Excel and Access, running manual background and compliance checks, and needing real-time insight from large data sets while integrating a modern distribution solution with multiple core systems. To address this, Starstone worked with Duck Creek Technologies, deploying Duck Creek’s Distribution Management capabilities to modernize broker and producer management.

Duck Creek Technologies automated producer management and compliance (including a direct interface with NIPR) and provided a single access point across in‑house and third‑party systems. The result was swifter background checks, cleaner audits, faster time-to-production for brokers, and a measurable improvement in distribution-channel efficiency that enabled Starstone Insurance to make strategic growth decisions more quickly and confidently.

Starstone Insurance

Kardiner Cadet

Senior Vice President, Head of Ecommerce