Case Study: Shelter Insurance improves loss control efficiency with Duck Creek Technologies

Shelter Insurance saves 12,000 underwriting hours with Duck Creek Technologies

Shelter Insurance was facing operational challenges due to a lack of visibility into real-time risk data and disconnected systems between its underwriting and loss control departments. This disconnect resulted in manual, inefficient processes for account assignments and survey data entry, increasing the administrative burden and risk of errors for the company.

By implementing Duck Creek Technologies' loss control solution, Shelter automated survey assignments and created a centralized platform for data integration. This resulted in a realized value of $3.3 million in improved productivity, roughly 12,000 hours saved for underwriting teams, and over 100 administrative hours saved per year. The solution also improved collaboration and enhanced the overall customer experience.

Shelter Insurance