Case Study: GAINSCO accelerates national expansion and modernizes legacy systems with Duck Creek Technologies

GAINSCO reduces state launch time to 16 weeks with Duck Creek Technologies

GAINSCO, a property and casualty auto insurance company, faced challenges with its outdated legacy technology systems, which hindered modern programming and had a limited talent pool. This infrastructure was not equipped to support the company's ambitious goal of expanding its operations into 44 states, requiring a more scalable and agile solution. To modernize, GAINSCO connected with vendor Duck Creek Technologies.

Duck Creek Technologies implemented its OnDemand platform along with its Policy, Billing, and Distribution Management solutions to replace the legacy systems. This new architecture provided a unified view and enabled on-demand integrations. The results were significant: call center talk time was reduced by nearly three minutes, and the process to launch in a new state was shortened from 15 months to just 16 weeks, dramatically accelerating GAINSCO's national expansion.

GAINSCO