Case Study: FCCI Insurance Group exceeds premium projections with Duck Creek Technologies

FCCI Insurance Group exceeds premium projections by 30% with Duck Creek Technologies

FCCI Insurance Group, a commercial property and casualty insurer, faced challenges with its legacy infrastructure which was outdated and unable to support growth or new product lines, particularly in the Excess & Surplus market. These limitations, combined with complex manual processes, slowed their operations and hindered their speed to market, preventing them from staying competitive. FCCI partnered with Duck Creek Technologies to implement a modern, flexible platform to address these issues.

Duck Creek provided an end-to-end platform that included automation, a dedicated agency portal, and a multi-level inheritance model leveraging ISO templates. This solution enabled FCCI to launch new E&S lines of business rapidly. The results were significant, with the underwriting team exceeding premium projections by 30% within six months and issuing its first policy within 24 hours of going live. Duck Creek's technology provided a solid foundation for FCCI's future growth and operational efficiency.

FCCI Insurance Group