Case Study: Sugarpunch Marketing scales to 380 projects with Dubsado

How content agency Sugarpunch Marketing used Dubsado to complete 380 projects—with 90% from repeat clients

Sugarpunch Marketing, a women-led content marketing agency, faced a significant challenge with time-consuming administrative tasks. Founder Shanté Gorman was spending hours manually creating contracts, proposals, and invoices for each client, which took away from her core creative work. This lack of process support was a major hurdle to scaling her solo operation.

By implementing Dubsado, Sugarpunch automated its client onboarding, scheduling, and invoicing processes. The vendor's software provided automated workflows and a dedicated client portal, which eliminated manual follow-ups and created a polished, branded experience. This solution allowed the agency to grow to a six-person team, complete 380 projects, and generate 90% of its business from repeat clients, all while processing 767 invoices automatically. Dubsado was instrumental in enabling this scalable growth.

Sugarpunch Marketing