Case Study: NT Recycling Solutions reduces wasted truck trips with Dubber

NT Recycling Solutions saves $50,000 a year with Dubber

NT Recycling Solutions, a waste management and recycling business, faced costly inefficiencies from customer disputes over services ordered and staff booking errors. These mistakes resulted in wasted trips for their trucks, costing the company over $1,000 per week. To resolve this challenge, they turned to vendor Dubber for its unified call recording solution.

Dubber implemented its call recording service through Telstra Calling for Office 365, which allowed NT Recycling Solutions to verify customer orders and train staff. The solution saved the company $50,000 per year by drastically reducing disputed services and booking errors, leading to fewer unnecessary truck trips and more efficient driver schedules.

NT Recycling Solutions