Case Study: Wendy’s achieves reliable store security and operational visibility with DTiQ

Wendy’s - Customer Case Study

Wendy’s operator in Salina, Kansas, had struggled with unreliable surveillance systems from local providers that often failed and required ongoing troubleshooting. The customer needed a dependable solution with strong support and no DIY maintenance, so they turned to DTiQ for video surveillance, remote viewing, and audit tools across two stores.

DTiQ provided an easy-to-manage system with responsive tech support, remote access, SmartAudit™ reports, and triggers for monitoring high-risk areas like the back door. As a result, Wendy’s was able to capture break-ins, catch employee theft, verify customer complaints, dispute workers’ comp claims, and resolve disputes with clear footage and audio, all while benefiting from a system that the operator said had never gone down in nearly four years.

Wendy’s