Case Study: Subway uncovers internal theft and prevents fraud with DTiQ

Subway - Customer Case Study

Subway, a five-unit franchise in Minnesota, had a hidden internal theft problem at one of its stores. The operator had been using DTiQ’s SmartAudit™ service only minimally at first, but a complimentary audit later revealed possible fraud and raised concerns about ongoing cash loss that had gone undetected for months.

DTiQ performed a forensic investigation that uncovered fraudulent item-correction transactions dating back 15 months, showing the employee had stolen roughly $13 per hour worked. DTiQ provided video evidence and transaction analysis that helped support a police report and insurance claim, while the customer planned to expand use of SmartAudit™ and DTiQ LP Services to catch future fraud and sweethearting more quickly.

Subway