Case Study: Sarku Japan saves thousands and improves oversight with DTiQ

Sarku Japan saves thousands with DTiQ and keeps SmartAudit scores above 80%

Sarku Japan, a quick-service restaurant chain with over 170 U.S. locations, faced significant challenges with oversight due to its international operations. The company struggled with internal theft, verifying customer complaints, and managing outdated surveillance technology that relied on physical VHS tapes. Needing more than just better technology, Sarku Japan sought a reliable partner and turned to vendor DTiQ for a solution.

DTiQ implemented a comprehensive system including high-quality video surveillance, POS integration, and its SmartAudit™ service. This solution provided Sarku Japan with evidence-backed investigations, faster theft detection, and proactive store management. The measurable results included a loss rate well below the industry average and the identification of scams that saved the company thousands of dollars. The partnership with DTiQ provided Sarku Japan with a scalable risk management system essential for its future growth.

Sarku Japan