Case Study: Planet Beauty improves loss prevention and store oversight with DTiQ

Planet Beauty - Customer Case Study

Planet Beauty, operated by Glamour West, Inc. with about 40 locations in Costa Mesa, California, needed a better way to oversee store operations, improve loss prevention, and support managers working remotely. Before working with DTiQ, the company had only a few cameras at each site and needed a more effective system to monitor employees, customer service, and in-store procedures across its retail footprint.

DTiQ implemented its MyDTT™ portal along with camera placement guidance, PTZ and IP cameras, SmartAudit™, and audio monitoring to give Planet Beauty live and recorded visibility into each store. The solution helped managers quickly check productivity, validate procedures, reduce liability, and track customer service standards, while DTiQ’s support team provided responsive 24/7/365 assistance and remote issue resolution. Planet Beauty reported tremendous improvement since partnering with DTiQ in 2014, with the technology and usability delivering much of the ROI.

Planet Beauty