Case Study: Mickey Mart improves loss prevention and employee accountability with DTiQ

Mickey Mart - Customer Case Study

Mickey Mart, a Milan, Ohio-based convenience store and restaurant operator with 42 units and about 550 employees, needed a better way to manage loss prevention, monitor customer service, and spot issues like theft, accidents, and cleanliness across its locations. The company relied on DTiQ’s video monitoring and SmartAudits™ tools to help supervisors, managers, and owners keep an eye on operations daily.

With DTiQ, Mickey Mart was able to watch stores live, address concerns immediately, and use searchable SmartAudits™ to improve employee training and catch theft. The system helped uncover a product theft case involving cigarettes being handed out for free, leading to police involvement, employee termination, and arrest. Overall, DTiQ gave Mickey Mart a daily tool for protecting assets, improving employee behavior, and strengthening loss prevention across the business.

Mickey Mart