Case Study: Kentucky Fried Chicken improves food costs and shrink with DTiQ

Kentucky Fried Chicken - Customer Case Study

Kentucky Fried Chicken (KFC) in Barbados, West Indies, was looking to strengthen store security, reduce sales and food costs, and make better use of its existing camera system. The company needed a more proactive way to monitor operations remotely and improve overall store performance, so it turned to DTiQ and its restaurant-focused surveillance and reporting platform, including SmartAudit™ reports and the MyDTiQ™ portal.

DTiQ implemented its monitoring solution to provide real-time exception reporting, transaction-level visibility, and video verification of store activity. The results were immediate: KFC reported improved food costs, reduced product shortages, and a 50% improvement in shrink at the first fully installed store. DTiQ also helped uncover employee productivity issues and free-product giveaways, while improving accountability, productivity, and customer service.

Kentucky Fried Chicken