Case Study: Focus Brands franchisee strengthens loss prevention and incident response with DTiQ

Focus Brands - Customer Case Study

Focus Brands franchisee operating 10 units across Auntie Anne’s and Cinnabon needed a reliable way to understand what was happening in each location, even when not on-site. The customer turned to DTiQ, using its POS video integration and loss prevention services to gain an unbiased view into incidents, operations, and employee activity.

DTiQ provided customized video surveillance and SmartAudit™ capabilities, along with court-admissible footage and responsive support when needed. The result was faster resolution of issues like customer complaints, cash discrepancies, workers’ compensation claims, and even a break-in, where DTiQ helped gather evidence for police and insurance. The customer described DTiQ as a hassle-free, highly effective partner for loss prevention across all 10 locations.

Focus Brands