Case Study: Express Stop improves loss prevention and store oversight with DTiQ

Express Stop - Customer Case Study

Express Stop, a locally owned Arizona convenience store operator, needed a better way to monitor stores, fuel islands, and transactions across its 16-unit network, often with only one employee on duty and management working remotely. To address challenges around loss prevention, safety, age-restricted sales, and incident verification, the company turned to DTiQ and its MyDTiQ™ portal, including Live View, Case Management, and SmartAudit™ reporting.

With DTiQ, Express Stop can review individual POS-linked transactions, verify operational procedures, document incidents, and monitor employee and customer activity without sending managers to each location. The system has already helped clarify customer incidents, an employee accident, and an armed robbery, giving Express Stop faster access to objective evidence for coaching, compliance, and emergency response.

Express Stop