Case Study: Ed Staub & Sons improves customer service and reduces theft with DTiQ

Ed Staub & Sons - Customer Case Study

Ed Staub & Sons, a multi-location convenience store and fuel operator in Oregon, wanted a better way to improve upselling, customer service, and store oversight across about 20 units. After reviewing options, they chose DTiQ and its video surveillance platform with POS integration, replacing older and limited systems.

DTiQ implemented video, audio, SmartAudit™ reports, MyDTiQ™, RISA, and event triggers for areas like coolers, safes, and backdoors. The result was improved theft detection, reduced worker’s comp exposure, better verification of transactions and fuel incidents, and stronger service execution; Ed Staub & Sons also reported increased cash flow, better sales, and measurable gains from catching theft quickly and improving operations.

Ed Staub & Sons